Refund policy
Shipping & Order Information
Estimated Delivery Time
Order Processing
Once your order is placed, our team requires 1–3 business days to process it.
Most weekday orders are processed within 1 business day. Orders placed on Friday evenings, weekends, or public holidays may require slightly additional processing time.
Shipping Time
After processing, the average delivery time is 8–12 business days.
At RadiusEco (radiuseco.com), we strive to provide a smooth and reliable shopping experience. If you have any questions regarding your order, our customer support team is always happy to help.
Placing an Order
Shopping with RadiusEco is simple, secure, and convenient.
- Browse our store and select your desired product.
- Choose the correct size, color, or variant (if applicable).
- Click “Add to Cart.”
- Proceed to Checkout and enter your shipping and contact information.
- Review your shipping details and continue to payment.
- Select your preferred payment method and complete your purchase.
Accepted Payment Methods
We accept a variety of secure payment options, including:
- Visa
- Mastercard
- American Express (AMEX)
- Maestro
- Bank Transfer (where available)
- EPS (where available)
- Other secure payment methods supported by Shopify
Secure Payments
Your security is important to us.
All payments made on RadiusEco are protected with SSL (Secure Socket Layer) encryption, ensuring your personal and payment information remains safe throughout the checkout process.
If you experience any issues while placing your order, please don’t hesitate to contact our customer support team.
Shipping Costs
Free Shipping
We proudly offer FREE shipping on all orders, with no minimum purchase required.
There are no hidden shipping fees at checkout.
Shipping Your Order
Once your order has been processed, it will be shipped as quickly as possible using our trusted shipping partners.
You’ll receive shipping confirmation and tracking information (when available) via email once your order has been dispatched.
Our Sustainability Commitment
At RadiusEco, we’re committed to reducing waste and minimizing our environmental impact.
To help achieve this, orders are often processed in efficient shipping batches. This approach allows us to reduce unnecessary transportation emissions while keeping our products competitively priced for our customers.
Need Faster Shipping?
If you require expedited shipping, please contact our customer support team before placing your order. We’ll do our best to help you find the fastest shipping option available for your location.
Contact Us
If you have any questions about your order, shipping, or delivery, please feel free to contact us.
Website: radiuseco.com
We aim to respond to all customer inquiries as quickly as possible.